FAQ

Return Policy

Orders are not eligible for return or refund. If you have received a defective or damaged product, then complete the contact form below.

Cancellation Policy

Orders can only be cancelled before they are dispatched. If you wish to cancel your order, then complete the contact form below.

Fulfillment 

Orders are made for you as your order comes in - allow 5 business days to initiate fulfillment. 

Candle Care Instructions

  • Do not burn candles for more than 4 hours
  • Do not leave candle unattended 
  • Trim the wick before each burn
  • Keep away from children or pets
  • Recommend burning the candle, not melting it to preserve essential oils 

Contact Form

For inquiries, please complete the contact form below.

Maria

I am the Owner of CAFÉ SOLA. It is an honor to share my work with you. I hope CAFÉ SOLA inspires you to create space for yourself and celebrate moments of solitude - whether that is lighting a candle while you journal, sipping your morning cup of coffee, prayer, or whatever those moments to check-in with yourself look like.